Terms of Use

1. Acceptance of Terms

By accessing and using Deqa platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

2. Use of Services

Deqa provides AI-powered workforce management, customer experience analytics, and digital advertising solutions. You agree to use these services only for lawful purposes and in accordance with these Terms.

  • You must not use our services in any way that violates any applicable laws or regulations
  • You must not attempt to gain unauthorized access to any portion of our platform
  • You are responsible for maintaining the confidentiality of your account credentials

3. Privacy and Data Protection

We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws. Please review our Privacy Policy for detailed information about how we collect, use, and protect your data.

4. Intellectual Property

All content, features, and functionality of Deqa platform, including but not limited to software, text, images, and logos, are owned by Deqa and are protected by international copyright, trademark, and other intellectual property laws.

5. Subscription and Payment

Subscription fees are billed in advance on a monthly or annual basis. You agree to pay all fees associated with your subscription plan. Refunds are handled according to our refund policy.

6. Service Availability

While we strive to maintain 99.9% uptime, we do not guarantee uninterrupted access to our services. Scheduled maintenance will be communicated in advance when possible.

7. Limitation of Liability

Deqa shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.

8. Modifications to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the platform. Continued use of our services after such modifications constitutes acceptance of the updated terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.

10. Contact Information

If you have any questions about these Terms of Use, please contact us at:

Email: [email protected]
Phone: +966 58 308 4128

Last Updated: February 2026

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