Data Security & Protection

Enterprise-Grade Security You Can Trust

At Deqa AI, data security is not just a feature—it's our foundation. We employ industry-leading security practices to protect your data at every level.

🔒 Data Encryption

In Transit: All data transmitted using TLS 1.3 encryption
At Rest: AES-256 encryption for stored data
Biometric Data: One-way hashing algorithms - facial images never stored
Database Security: Encrypted database connections and storage

🛡️ Infrastructure Security

Cloud Infrastructure: Hosted on ISO 27001 certified data centers
DDoS Protection: Enterprise-grade protection via Cloudflare
Firewall & IDS: Advanced threat detection and prevention
Regular Backups: Automated daily backups with 30-day retention
Disaster Recovery: Geo-redundant backup systems

👥 Access Control

Role-Based Access: Granular permission controls
Multi-Factor Authentication: Required for admin accounts
Session Management: Automatic timeout and secure token management
Audit Logging: Complete activity logs for compliance

🔍 Security Monitoring

24/7 automated threat monitoring
Real-time security alerts and incident response
Regular security audits and penetration testing
Vulnerability scanning and patching

📋 Compliance & Standards

ISO 27001: Information Security Management
PDPL: Saudi Personal Data Protection Law compliant
GDPR: European data protection standards
SOC 2: Security and availability controls

⚡ Incident Response

Our security team maintains a comprehensive incident response plan:

Immediate detection and containment
Root cause analysis and remediation
Customer notification within 72 hours (if required)
Post-incident review and improvements

📞 Security Contact

For security concerns or to report vulnerabilities:

Email: [email protected]
Response Time: Within 24 hours for critical issues