At Deqa AI, data security is not just a feature—it's our foundation. We employ industry-leading security practices to protect your data at every level.
🔒 Data Encryption
- In Transit: All data transmitted using TLS 1.3 encryption
- At Rest: AES-256 encryption for stored data
- Biometric Data: One-way hashing algorithms - facial images never stored
- Database Security: Encrypted database connections and storage
🛡️ Infrastructure Security
- Cloud Infrastructure: Hosted on ISO 27001 certified data centers
- DDoS Protection: Enterprise-grade protection via Cloudflare
- Firewall & IDS: Advanced threat detection and prevention
- Regular Backups: Automated daily backups with 30-day retention
- Disaster Recovery: Geo-redundant backup systems
👥 Access Control
- Role-Based Access: Granular permission controls
- Multi-Factor Authentication: Required for admin accounts
- Session Management: Automatic timeout and secure token management
- Audit Logging: Complete activity logs for compliance
🔍 Security Monitoring
- 24/7 automated threat monitoring
- Real-time security alerts and incident response
- Regular security audits and penetration testing
- Vulnerability scanning and patching
📋 Compliance & Standards
- ISO 27001: Information Security Management
- PDPL: Saudi Personal Data Protection Law compliant
- GDPR: European data protection standards
- SOC 2: Security and availability controls
⚡ Incident Response
Our security team maintains a comprehensive incident response plan:
- Immediate detection and containment
- Root cause analysis and remediation
- Customer notification within 72 hours (if required)
- Post-incident review and improvements
📞 Security Contact
For security concerns or to report vulnerabilities:
Email: security@deqa.ai
Response Time: Within 24 hours for critical issues